Support Coordinator

The Support Coordinator position helps to build on the mission of F4 which is to connect sources of food to recipient agencies in need. The Support Coordinator is crucial to ensuring all monetary data matches QuickBooks balance sheets, recurring food drives occur annually, & consistent data is maintained for all constituents. This position requires a person who is a self-starter, detail-oriented, interested in learning Salesforce, and passionate about giving back. The Support Coordinator works from home for 15 to 20 hours a week. This position reports to the Executive Director.

Duties-
Maintain recurring food drives
Confirm past food drives recur annually
Update marketing materials
Produce social media posts
Input food drive details on Salesforce

Maintain monetary donations in Salesforce
Enter monetary donations weekly
Confirm/distribute a receipt for 100% of donations
o Implement mass mailings
Provide monthly Metric reports to Committee Lead
Develop monetary reports to enable the committee to increase giving
Provide grant calendar reports to Committee Lead
Add/sync all historical donations using QuickBooks
Validate the integrity of Salesforce data
Produce reports monthly to review quality and efficiency
o Eliminate redundancy

Produce and distribute analytical reports for organizational review
Coach others on Salesforce usage
Maintain a weekly journal of activities
Proactively seek to advance the organization